Terms & Conditions

1General Terms & Conditions

Hi Bhaji (hereinafter referred to as "we", "our platform", or "Hi Bhaji") is an online gaming service provider. These Terms and Conditions constitute a legal agreement between Hi Bhaji and its users.

By using Hi Bhaji's services, you confirm that you have read, understood, and fully accepted these Terms and Conditions. Hi Bhaji reserves the right to update these terms at any time, and any changes will be notified via the website.

• These Terms and Conditions are available in English; in the event of any conflict between versions, the English version shall prevail.
• Hi Bhaji's services may only be used for personal and recreational purposes.
• Reselling or repurposing Hi Bhaji's services for commercial purposes is strictly prohibited.
• All content, logos, trademarks, and technology on Hi Bhaji are protected under our intellectual property rights.
• In the event of any legal dispute, the courts under the jurisdiction of Hi Bhaji's registered headquarters shall have final authority.

2Account Registration & Eligibility

To open an account with Hi Bhaji, you must meet the eligibility requirements listed below. Hi Bhaji strictly verifies that every user is in compliance with these conditions.

• You must be 18 years of age or older. Hi Bhaji strictly prohibits gaming by minors.
• Each individual may operate only one Hi Bhaji account.
• All information provided during registration must be accurate, complete, and up to date.
• The mobile number and email address you provide must belong to you personally.
• Hi Bhaji may request KYC (Know Your Customer) documents for identity verification at any time.
• Registering with false information will result in immediate account closure and forfeiture of any balance.

3Deposit & Payment Policy

Hi Bhaji supports the most popular payment methods in Bangladesh. We accept deposits via bKash, Nagad, and Rocket. Hi Bhaji ensures that every deposit transaction is fully secure and encrypted.

• The minimum deposit amount is set according to Hi Bhaji's current policies and is subject to change.
• Deposits are usually credited to your account instantly. If there is a delay, please contact support.
• Deposits must be made from a payment account registered in your own name.
• Deposits made from third-party accounts are not accepted and will be returned.
• Hi Bhaji does not charge any deposit processing fees, though your mobile banking provider may apply their own charges.
• Suspicious or unusual deposit transactions may be held pending investigation.

4Withdrawal Policy

Hi Bhaji ensures the fastest possible withdrawal processing. Our goal is to get your winnings to you as quickly as we can. However, certain conditions must be met before a withdrawal can be completed.

• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawal requests are typically processed within 15–30 minutes.
• Additional identity verification may be required for large withdrawal amounts.
• Wagering requirements must be met before any winnings earned from a bonus can be withdrawn.
• Hi Bhaji reserves the right to place a hold on withdrawals in cases of suspected suspicious activity.
• Minimum and maximum withdrawal limits apply in accordance with Hi Bhaji's current policies.

5Bonus & Promotion Terms

Hi Bhaji offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be fulfilled. Some general conditions for Hi Bhaji bonus offers are outlined below.

• The welcome bonus is available to each new user one time only.
• To withdraw winnings earned using a bonus, specific wagering requirements (typically 10x–30x) must be fulfilled.
• Multiple bonuses cannot be used simultaneously unless Hi Bhaji explicitly permits it.
• If wagering is not completed before the bonus expires, the bonus will be forfeited.
• Hi Bhaji reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is suspected, Hi Bhaji reserves the right to forfeit the bonus and any associated winnings.

6Gaming Rules

All games on Hi Bhaji operate using internationally certified RNG (Random Number Generator) technology. Hi Bhaji ensures that every game outcome is completely fair and random. Some important rules regarding gameplay are listed below.

• Full details of the rules for each game are available on the Hi Bhaji game page.
• If a game is interrupted due to a technical error, Hi Bhaji may cancel the unresolved round.
• In the event of a dispute over a game outcome, Hi Bhaji's server logs will serve as the definitive record.
• Before placing bets on Sports Betting, please read the relevant sport's rules carefully.
• In the event of a disconnection during a live game, the outcome will be determined in accordance with Hi Bhaji's rules.

7Prohibited Activities

Certain activities are strictly prohibited on Hi Bhaji. Violations may result in permanent account closure and, where applicable, legal action.

• Any form of fraud, hacking, or unauthorized access to another user's account.
• Playing games using bots, scripts, or automated software.
• Using Hi Bhaji for money laundering or any other form of illegal financial activity.
• Threatening, harassing, or engaging in abusive behavior toward other players.
• Attempting to introduce any virus or malware into Hi Bhaji's systems.
• Abusing the bonus system or using multiple accounts to gain an unfair advantage.

8Account Suspension & Closure Policy

Hi Bhaji reserves the right to suspend or permanently close an account without prior notice under the following circumstances.

• Breach of any provision of these Terms and Conditions.
• Registering with false or inaccurate information.
• Failure to pass KYC verification or to submit the required documentation.
• If suspicious or unusual gaming or transaction activity is detected.
• By order of a court or directive from a regulatory authority.

Users may also close their account at any time by contacting the Hi Bhaji support team.

9Privacy & Data Protection

Hi Bhaji takes the protection of your personal information very seriously. We adhere to international data protection standards and never sell or unauthorizedly share your data with third parties.

• Hi Bhaji uses SSL encryption to keep all data secure.
• Your personal information is used solely for service improvement and security verification purposes.
• The full details of Hi Bhaji's Privacy Policy can be found on our Privacy Policy Available on the page.

10Limitation of Liability

Hi Bhaji will not be liable for any losses arising from the following circumstances.

• If a game is interrupted due to loss of internet connection or a technical issue.
• If the service is temporarily unavailable due to unscheduled server maintenance.
• If account credentials are compromised due to the user's own negligence.
• Transactions may be delayed due to issues with third-party payment gateways.
• Any loss arising from events beyond Hi Bhaji's control.

11Responsible Gaming

Hi Bhaji believes gaming should be a form of entertainment, not a source of income. We are deeply committed to responsible gaming and encourage all players to maintain healthy gaming habits.

• On Hi Bhaji, you can set your own daily, weekly, or monthly deposit limits.
• You can exclude yourself from gaming for a set period using the self-exclusion option.
• If you feel that gaming is affecting your daily life, please reach out to Hi Bhaji's Responsible Play View page.
• Helping or allowing anyone under the age of 18 to use Hi Bhaji is strictly prohibited.

12Terms Updates & Changes

Hi Bhaji reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Any changes will be communicated via a notice on the Hi Bhaji website and, where necessary, by email.

• Updated terms take effect from the date they are published.
• Continued use of Hi Bhaji after any changes have been made constitutes your acceptance of the updated terms.
• If you do not agree to the updated terms, please contact Hi Bhaji support to close your account.
• The date of the latest update will always be displayed at the top of this page.

For any questions or clarifications, please contact the Hi Bhaji support team. Our Bengali-speaking support team is available 24/7, seven days a week.